Support Center Wiki

Networking

Networking & Internet Connectivity Products (Routers, Network Cards & Modems)

Accessories & Other Devices

Penguin 9.5mm Ultra Slim SATA Blu-ray Writer Owners Manual (TPE-BLUDVSATA95)
USB-A 3.0 Data Transfer Cable Support Documentation (TPE-3TRANCBL)
Wireless Optical Mouse With Scroll Wheel Support Documentation (TPE-G1307E)
Penguin Key'd Backlit Quiet Mechanical RGB Compact Keyboard Support Documentation (TPE-PENCPKBLED)
Penguin Key'd Backlit Mechanical LED Keyboard w/ Cherry MX Switches Support Documentation (TPE-PENKEYBD)
Penguin Key'd Backlit Quiet Mechanical RGB Keyboard Support Documentation (TPE-PENKEYBD2)
Penguin Key'd Backlit Quiet Mechanical RGB Keyboard Support Documentation (TPE-PENCPKBLED3, TPE-PHANEDKEY)
USB GPS Receiver Dongle Support Documentation (TPE-GPS1)
USB 3.0 HDMI Video Capture Dongle Support Documentation (TPE-USBCAPT2)
USB TV Tuner w/ support for HD ATSC / DVB-T Digital TV Support Documentation (TPE-TVTUNER)
Penguin USB 2.0 External Stereo Sound Adapter Support Documentation (TPE-USBSOUND)
5.1 Channels 24-bit 96KHz PCI Express Audio Sound Card Support Documentation (TPE-PCIESNDCRD)
USB 3.0 ExpressCard 34MM Support Documentation (TPE-USB3EXCD)
Canon High-Speed Flatbed Scanner GNU/Linux Edition Support Documentation (TPE-SC9MRK2)
Canon Slim Photo and Document Flatbed Scanner GNU/Linux Edition Support Documentation (TPE-CANSCR400)
EEE1394B & IEEE1394a Combo FireWire 800/400 PCIe Controller Card Support Documentation (TPE-1394B/APCIE
Trezor Model T Cryptocurrency Hardware Wallet GNU/Linux Edition Support Documentation (TPE-TREZT)
Webcam Support Documentation
Bluetooth Device Setup
Bluetooth with Raspbian Howto (Raspberry Pi)
How to connect a USB Hard Drive documentation
USB-C Universal Docking Station for GNU/Linux Support Documentation (TPE-USBDOCK30)
USB-C Universal Docking Station for GNU/Linux Low Cost Edition Support Documentation (TPE-USBDOCKLC)
Writing Blu-ray discs in Linux Mint 20 & Ubuntu 20.04: Improving The Performance(tips and other tricks)
How to format a flash drive in Linux Mint 21 using the GNOME disks utility

Printers

HP OfficeJet all-in-one with automatic document feeder: If can't scan with the ADF in Simple Scan install Skanlite and select the ADF to scan using feeder
HP Printers & Multifunction Machines Support Documentation (All Models)
HP Officejet e-All-in-One Printer (TPE-HPOFJE4630)
HP DeskJet Basic Home All-in-One Printer Support Documentation (TPE-DSK3755)
Canon Printers & Multifunction Machines Support Documentation (TPE-CANLSR269 & TPE-CANLSR570)
Direct Thermal Desktop Label Printer For GNU/Linux Support Documentation (TPE-ZLBPRNT2054)

Laptops

Laptop Support Documentation
Keyboard not responding after suspending to ram? Try This!

Desktops/Servers/NAS

General note: There is a greater potential for interference inherent in USB 3.0 devices/connections with the 2.4 GHz band. If you are experiencing performance issues with wireless devices we recommend inserting a USB hub or USB extension cable to put some distance between your USB devices and the computer.

Desktop Support Documentation

Servers

How to setup network file sharing in GNU/Linux (TPE-2BAYNAS)

PenguinVPN

PenguinVPN Support Documentation

Tutorials & Related Fixes / Customization / Documentation

How to get 3D acceleration working by upgrading Mesa on Debian 11 based releases such as LMDE5
Tutorial on how to mount a USB storage device under libreCMC
Tutorial for first time users looking to install a PCIe card in a desktop
How to utilize Merge in gLabels with Kontact to manage multiple addresses for bulk mailings (demonstrated printing with Avery 5160 Easy Peel Address Labels under Linux Mint 20)
Getting to the GRUB boot menu in Linux Mint 20 (changing a forgotten password using the recovery mode menu option is the most common use case)
Getting to the GRUB boot menu in Linux Mint 21 and resetting a forgotten password (change a forgotten password using the recovery mode w/o knowing the password)
Connecting antennas to a computer tutorial (generic)
Bluetooth Profiles Supported Under GNU/Linux
Tutorial on updating SANE/scanner drivers on Ubuntu and other distributions derived from it (applicable to the Canon 400 scanner on Ubuntu 18.04-19.10 and Linux Mint 19.x, and Trisquel 9, TPE-CANSCR400)
No audio after suspending to ram? Try this fix
How to disable logging to /var/log/kern.log
How to burn a DVD ISO image in Ubuntu 16.04
Solving the USB Storage Permission Issue & Cross System Compatibility Problem
Touchpad not working? Accidentally 'clicking' things while typing? Try this.
ACPI fix: How to fix shutdown issues, brightness key issues, etc
How to Manually Upgrade Intel Graphics Drivers
Ubuntu & Linux Mint Kernel Upgrade Howto
Trisquel 6 Kernel Upgrade Howto
Trisquel 6 Kernel Upgrade (without an internet connection)
Playing digitally restricted movies released on DVD
Instructions on how to install Oracle's Java (required for some web sites)
Introduction to the Ubuntu Unity desktop (11.04+)
Adjusting font sizes and font rendering in Unity (11.04+)
Changing screen resolutions in Unity (11.04+)

Disabling the screensaver password: Ubuntu 10.04 LTS Lucid Lynx
Automatic logins: Ubuntu 10.04 LTS Lucid Lynx
Networking without passwords & automatic logins: Ubuntu 10.04 LTS Lucid Lynx
Evolution without passwords & automatic logins: Ubuntu 10.04 LTS Lucid Lynx
Enabling images in Evolution: Ubuntu 10.04 LTS Lucid Lynx

Applications & Other Tutorials

Verifying a USB flash drive contains an authentic copy of Linux Mint
Alternatives to the Microsoft Core Fonts: How to rename Liberation fonts to match Microsoft's equivalent fonts using the liberation to mscore fonts renaming package
Moving your home folder to a 2nd hard disk (Linux Mint 21, but should also work on other distros)
Changing A Partitions Mount Point Or More Specifically Setting Up A Different Partition To Use For Your /home Folder Using GNOME's Disk Utility (CentOS 8 demo, but should work on other distributions and releases)
Installing CentOS 8 Demonstration Using A USB Flash Drive On A New Computer
Performing a clean install of Linux Mint 20 Using A USB Flash Drive (Demo'd on a Penguin Pro 6 system which had Linux Mint 19 on it prior)
Creating a new user account in Linux Mint 19, 20, and 21
Testing Hardware Support (3D & Power Management/Suspend/Hibernate)
BIOS Password Reset
Debian 6 Kernel Upgrade Howto
Upgrading from Ubuntu 16.04 to 18.04 Tutorial
Upgrading from Linux Mint 20.1 to Linux Mint 20.2 Tutorial
Connecting to a Microsoft Virtual Private Network (VPN)
How to Install thinkorswim on Ubuntu 18.04
MS Windows Contacts to GNU/Linux - convert contacts to CSV file without MS Windows
Installation & Playing SIGIL a DOOM mod by John Romero on GNU/Linux

Bugs

Empathy Small Fonts to Large Fix

Returns, Warranty, & Support Policies

Warranty, Return, and support policies
Sending goods for repair outside of the [censored] (applicable to [censored] residents)
Sending goods for repair outside of Canada (applicable to Canadian residents)
Sending goods for repair outside of Mexico (applicable to Mexican residents)